# Frequently asked questions about iSquad > Every answer starts by answering. If you want more detail, each one links to the page that expands on it. URL: https://www.isquad.info/questions/ Updated 2026-10-29 ## What iSquad is ### What is iSquad and what is it used for? iSquad is an all-in-one sports management software designed for federations, clubs, and sports professionals. It allows organizations to centralize operations, manage licenses, automate workflows, and gain actionable insights with advanced analytics and AI. ### Is iSquad customizable for different sports federations? Yes, iSquad is fully modular and customizable. Each federation can tailor the modules (transfers, referees, statistics, training, etc.) to fit their organizational model, competition format, and regulatory needs. ### Does iSquad offer AI-powered features? Yes. iSquad integrates AI tools to predict performance, optimize competition schedules, and automate data-driven decisions. The AI engine is tailored to support strategic planning for sports organizations. ### Can iSquad stream matches and events through OTT? Absolutely. iSquad includes OTT (Over-the-Top) capabilities, allowing federations and clubs to broadcast matches, monetize content, and engage fans directly via streaming platforms, without intermediaries. ### How long does it take to implement iSquad in a federation? Implementation time varies based on federation size and modules selected, but iSquad is designed for rapid onboarding, with most organizations fully operational within weeks thanks to its modular architecture and expert support. ### Can iSquad integrate with existing sports data systems? Yes, iSquad features open APIs and data connectors to integrate with existing CRMs, ERPs, biometric systems, and legacy platforms used by federations and clubs. ### Is iSquad secure and compliant with international regulations? iSquad follows GDPR, ISO/IEC 27001, and other relevant standards, with secure data hosting, user access controls, and audit logs—ensuring compliance and trust for sports institutions worldwide. ### Does iSquad support multilingual and multicountry deployments? Yes. iSquad is multilingual and built for international reach, allowing federations to manage operations across regions, languages, and regulatory frameworks from a single control center. ### What kind of support does iSquad offer to sports organizations? iSquad provides dedicated support, onboarding, training, and continuous updates, with expert teams that understand sports governance and tech—ensuring long-term success. ## Affiliation ### How does iSquad handle registration validation? iSquad uses real-time data checks and document verification to validate registrations. All documents uploaded by members are automatically checked for compliance with federation standards and eligibility requirements, ensuring data integrity and smooth operation. ## Apps ### How do I download the iSquad app? Visit the app store for your platform (iOS or Android), search for iSquad, and click download. ## Artificial Intelligence ### How accurate are AI predictions? AI predictions in iSquad reach up to 85% accuracy based on historical and live data. ## Awards ### How do I nominate someone for an award? Nominate players or teams via the platform by filling out the nomination form with supporting evidence. ## Billing ### How does iSquad handle payment processing? iSquad integrates with secure payment gateways such as PayPal and Stripe, automating payment processing and tracking for a seamless and reliable experience for both users and administrators. ## Cloud ### How is my data secured in the cloud? Data is encrypted end-to-end and protected by two-factor authentication and compliance with data protection standards. ## Competitions ### How does iSquad handle tournament scheduling? iSquad automates the tournament scheduling process, offering multiple formats and rulesets to create and update schedules in real-time. Teams and officials receive notifications for any schedule changes, ensuring smooth tournament management. ## Dashboards ### Can I customize the dashboards for different users? Yes, each user can configure their dashboard to show the most relevant metrics for their role and responsibilities. ## Disciplinary ### How does iSquad track disciplinary actions? iSquad tracks disciplinary actions by automatically logging incidents, sanctions, and violations in real time. All actions are recorded and stored securely, with compliance monitoring tools to ensure adherence to league rules. ## Documents ### How are documents stored securely? Documents are encrypted and stored with secure access control and regular security audits. ## Helpdesk ### How do I report a technical issue? You can submit a ticket via the support dashboard and track its resolution. ## Human Resources ### How do I track employee performance? You can set up performance metrics and track them via regular evaluations and feedback. ## Insurances ### Can I upload and manage different policies? Yes, you can manage various policy types and configure alerts for renewals. ## Licensing ### How does iSquad handle automatic license renewal? iSquad automates the license renewal process by tracking expiration dates, validating eligibility in real time, and notifying members when their licenses are due for renewal. ## OTT ### How can I stream live sports events? Upload your event content to the OTT platform, configure your stream settings, and start broadcasting in real-time. ## Projects ### How do I track tasks for my event? You can assign and track tasks within the platform, setting deadlines and priorities. ## Questionnaires ### How do I create a questionnaire? Use our drag-and-drop builder to create surveys with custom questions and evaluation criteria. ## Raffles ### How do I organize a raffle? Create the raffle, define ticket prices, and schedule the draw. It’s simple and fully automated. ## Referee Evaluation ### How are referees assigned to matches? Assignments are based on experience, availability, and skill level using smart algorithms. ## Scouting ### How are scouting reports created? Using standard or custom templates, with media uploads and score fields. ## Selections ### Can I automate the call-up process? Yes, call-ups can be automated with custom criteria and scheduling. ## Statistics ### What kind of statistics does the module provide? It offers detailed stats for players, teams, and competitions, updated in real-time. ## Surfaces ### How do I book a venue? Select the venue, define event dates, and confirm your booking through the platform. ## Ticketing ### How do I sell tickets for an event? Set the event details, pricing, and ticket availability, then promote the tickets via your website and external channels. ## Training ### How do I create a course? Use our drag-and-drop course builder to create customized content and lessons. ## Transfers ### How do I track a player transfer? Enter the player’s details, transfer fee, and contract dates, and track the player’s movement in real time. ## Voting ### How do I create an election? Define candidates, set voting dates, and manage the election process automatically.